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Sony Bravia firmware update

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Issymac60
New

Sony Bravia firmware update

Hello - I have a Sony Bravia KDL - 55W829B

Since the installation of a firmware update on 18th October the tv works ie there is picture and sound  but the screen turns black as soon as the tv is switched on. If left for 5 minutes switched off and on again, the screen/picture is normal. Has anyone else had issues with this most recent update ? Sony have suggested factory reset which I have done but doesn't not solve the issue. It seems too much of a coincidence that the tv was working fine until the update.

4 REPLIES 4
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SatoruGojo
Community Team

@Issymac60 Did you try to reset it? page 202

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Issymac60
New

Yes I have done a factory reset however this did not work. The screen still turns black when tv is switched on … if left on for 5 minutes then switched off and on, the tv picture is normal and remains so until it is switched off then on again !! 

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TheGOAT
Community Team

@Issymac60 You can try to detach any cable from the TV to make sure that it's not the reason and also unplug the TV power cable to leave the TV rest for 2 mins.

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StokieChris
Member

Let’s get one thing clear 

 

Sony are corrupt fraudulent 🛎🔚s whom have no respect for people suffering with mental health issues 

 

The mocking of my MH by  Mattias was condoned by

 

Kenichiro.Yoshida@jp.sony.com kdepauw@eu.sony.com

 

So sorry if my truthful comment annoys but tough, fed up of being ripped off and being on verge of suicide too many people happy to moan but do nothing about it, and too many people with vested interests acting as apologists

 

Legalised discrediting of Sony and the Japs continues