Share your experience!
When I run this on my TV it immediately takes me to a screen with info on the app e.g. Force Stop, Clear Cache etc. It doesn't actually run itself. Switched off/on, reset, updated etc, no change.
Any ideas?
Solved! Go to Solution.
Are you supposed to press the mic button on the remote to action the calibration?
Are you doing that?
And I hope the remote to do it with is the one in your hand, and not the one on the shelf(?) under the TV 😛
Thanks for the suggestions. Unfortunately no good 😞
Already have the latest firmware installed - think this issue started before then from when I first got the TV.
Also tried via the settings button but same result.
And tried the power cycle too 😞
On the shelf under the TV???!!! Outrageous!!! It's in the box in the attic of course
haha actually I was using the right one but it did give me an idea. Because I was running Apps Only mode pressing the mic doesn't activate Google Assistant or whatever it's called so I wondered if that might be an issue. So I switched it on aaaaand... no joy 😞
BUT it gave me another idea so I looked at the permissions on the app and under Mic it says "ask every time." Now that didn't sound like a deal breaker to me but what the hey, switched it to "Always Allow with App" and hey presto it works
Problem solved!
Thanks everyone for taking the time to help!
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