Ref the 48 OLED It was the first year as I recall. And I don't think a TV is under warranty when an electric power surge is the cause. The owner of the TV explored that option and they were told to go through insurance, which is what they did. On further investigation my brother found the main board was badly damaged and couldn't be repaired so he bought a replacement on eBay and it worked just fine.
You can find the link to the Sony support page for that software of you Google it. It wasn't hard and in there I saw the list of models, none of which were mine.
Why should Sony go to the expensive of replacing my PCB? Because it was them that allowed a defective software to be installed with no method to reverse it back to the previous version. It's all very well saying that Sony are "working on a solution" but that's little comfort to customers that got the defective update and are having to put up with a TV that crashes randomly, suffers video stalling when playing streaming and audio breakup on streaming content, is as slow as a slug on start-up and that's just to name a few if the issues. It's a massive retrograde step in performance and Sony are dragging their heels on fixing it. We are months down the road from this going live then getting pulled, how much longer should I put up with a product that has been made defective by it's manufacturer?
As someone who still does TV development work and, funnily enough I'm currently on Android, I'm frankly astounded this got into the field. I would never have allowed a software with that many issues to be released on any of my projects. They were immediately obvious from the moment the TV woke up from the update so there is no excuse for it.
Sony are doing themselves no favours. I certainly won't be buying another TV of theirs if this is the way they go about correcting a mistake they have made.
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