No HDR auto switching after latest Bravia update

[Spalding182]

Updated my  3 week old 55xe9005 today to realise that the tv has stopped auto switching between HDR. 

Have tried a factory reset on multiple HDR sources. 

It seems the only way to enable HDR is manually. 

Anyone else having issues?

cheers

[EdwinaU]

Hi Spalding,

Welcome to the community and thanks for posting.

We'll look into this and get back to you when we have an update.

Best wishes,

Ed

[dutchice]

It seems that there are now multiple reports related to the same issue. 

• Picture settings don’t change with HDR channels
• Help! X900F/XF90 HDR picture settings not changing automatically
• And now No HDR auto switching after latest Bravia update

Maybe it’s an idea to make a single thread out of all three for all members to follow and possibly add their report.

In any case please mention your:

• TV Model
• Firmware version (press HELP on remote and view on top right corner)
• The source input on which the issue occurs either DVB-C (Digital Cable tuner) or DVB-S (Digital Satellite tuner) or HDMI 1-4 (name the device connected) or USB (name the app to playback) or AndroidTV Streaming Apps (name the app e.g. Netflix, Prime, etc)

[Sean_Mc]

Hi Spalding182,

I would recommend getting in touch with the support team to get help with this here.

Make sure to prepare a short video showing HDR content while TV won't automatically switch. 

Best wishes,

Sean Mc