Share your experience!
I have the tv XR-A75K
In software information say that support game menu bar etc..
But when i press the '123' button nothing pop up... feature not available
Any suggestions?
With XR-A75K you shouldn't have the remote control with the "123" button 🤔
I have buy the new remote but even with the old remote nothing happens when i press the quick menu etc
I did it already..
I don't know if is safe to re-install manually the update
It should not accept it if the TV is updated to the same firmware.
But i don't understand the reason that don't have the Game menu.. hope to fix that issue in next update
Hey @Nasoskontolatis
Adding to what @Marino.Manolo said
can you make sure that you're setting the picture mode of the TV on the Game mode? Display & Sound → Picture → Picture mode → Game.
Also, using an HDMI cable connected to eARC port to the TV.
The picture mode turn to game mode automatically with ps5...
I don't understand why they said that my model support it..
Anyway it is ridiculous..
Because i have see the a75k with the new remote in some Sony sites..
Hey Nasoskontolatis, what is the full model number of your TV please? I understand that you're after the game menu, not the game picture setting, correct?
What do you get when you press the Quick settings button BTW?
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