Share your experience!
I believe this issue deserves a separate thread since it is affecting so many people around Europe. After Sony released the update i put it on a SONY stick and proceed to upgrade, the tv was reporting: 'updating' then it restarted but it did not come back - black screen and led flashing green-orange! Tried all the tricks to get it to work but no luck so far
Lots of people complain abotu this issue on a russian forum: 'Killed sony kdl43w808c, Slovakia, 11/2016. I called Sony support. Told not to turn off the TV set or disconnect it from the Internet, as update should come, correcting this problem'
https://translate.google.com/translate?sl=auto&tl=en&js=y&prev=_t&hl=en&ie=UTF-8
color of the frame/stand and motionflow number. I believe that 805 is 800Hz while 808 was 900Hz or even 1000Hz. But in reality, it doesn't matter.Yet, still pretty lame from SONY to replace motherboard with the one from "different" model.
@kinggo01 ty, I found that info eventually... I might reset it to factory settings because I done that after service fix it.
Well 200Hz I hope is not a problem, I found the android version is 5.1 and something. I guess we won't get an update anymore.
Hope you get better fix...
All bests.
P.S. guess what mail I got few days ago:
Sony want to know my opinion about the TV I just bought.
And I answered to ask the service about it.
This is my last Sony product I bought.
I l sell the DSLR, the Xperia 's and probably the TV's soon to.
i got it back with a new motherboard
everything is working fine now BUT 5.0 installed. Good repair service i must say
Well 200Hz is not a problem, except that you paid for 1.000Hz motionflow. That's unbelievable what is happening here in Romania. You paid for a product and now after authorized service repairs you have a downgraded one.
So what's the catch here? Sony is eventually out of replacement motherboards for the KDL-43W808C variant ?
Anyway, really thank's for the info you provided. This will help me, 'cause next Monday I'll call the service and tell them I am not in a hurry, so I won't accept a quickly repaired TV that is (after the motherboard change) a slightly downgraded product.
@razvpop, read this:
http://www.anpc.gov.ro/anpcftp/legislatie/Lege%20nr.%20449(r1)%20din%202003.html
especially art. 8-11
You have rights, contact ANPC and make complaint.
hi, received TV at friday from autorized service and also changed to 805C......
Maybe it will sound stupid to others but i have to ask.
How can you tell that the motherboard is 805c rather than 808c.
SONY, today is 12.03,2017!!! Wake up!!! Shame on you!!!
@razvpopwhere can i find out that info?
done. Yes mine is also 805C, holy cow, i cannot believe this
@Solidfirecheck device info: it should be there
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