KDL-55W805C Sony Bravia Television

[Edinburghlad]

Hi , I purchased the above tv last month and it's worked great til now...!

I haven't changed any of my WiFi details but the television has disconnected me from it. I have tried logging back in with correct and triple checked details but it comes back a message saying ' the key is incorrect' it's not as everything else in the house works still.  Occasionally it let's me connect as 'the details are stored' it connects for a sec but then disconnects again !! 

I have tried all the troubleshooting tips including a reset with no joy.

Please help as I don't want to return this 

Thanks 

[Anonymous]

Hi there

Some people are reporting network connectivity issues, which has been reported back to Sony.

See here:

https://community.sony.co.uk/t5/televisions/2015-android-tv-bugs-and-issues/m-p/2148553#M42555

And:

https://community.sony.co.uk/t5/televisions/android-tv-wifi-and-ethernet-issues/m-p/2147686

Cheers

[Edinburghlad]

Ah thank you 😀

I will look at those links now