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April 2018
April 2018
KD 55 XE83 won’t stay on HDMI 1
Whatever I plug into HDMI 1 (switch or PS4) it says is on HDMI 2 and switches to that channel .... how can I stop this, i am using an ARC SOUND bar through HDMI 3 so cannot use this as an option
3 REPLIES 3
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April 2018
April 2018
Hi there,
This problem could be caused by a bad connection. I would suggest disconnecting and reconnecting the HDMI cable to see if this resolves the issue.
Let me know if this helps at all.
Cheers,
Sean Mc
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April 2018
April 2018
Hi,
yeah, I tried this and then retried each device, but whatever goes in HDMI 1... it tries to swap to HDMI 2 ... regardless, I will try putting something in slot 1 and 2 and see if that helps.
Regards
yeah, I tried this and then retried each device, but whatever goes in HDMI 1... it tries to swap to HDMI 2 ... regardless, I will try putting something in slot 1 and 2 and see if that helps.
Regards
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April 2018
April 2018
Hi Bear_Zeus,
I'd recommend making sure your TV is up to date first, here's a link to the latest update here.
If this doesn't help the issue, maybe you can try resetting the TV to factory settings?
Cheers,
Sean Mc
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