Kd 49x8309c

[Roberttaylor2]

Hi, I have to that keeps displaying Sony and then turning itself off. It then repeats doing this non stop as long the to is plugged in. I have tried unplugging, waiting for 2 days and then plugging back in. It is unresponsive to the remote and the buttons on the back. Any advice of how I can fix it?

[Owen_G]

Hi Robert,

Welcome to the Community. Can we ask first of all whether or not you've installed the latest firmware update? You can find the download here.

If that doesn't help, you could also try performing a factory reset, you can find the instructions on how to do this here.

We hope this helps. Please let us know if you have any further queries or concerns.

Thanks,

Owen