Google not working

[maggiesofia25]

My Sony tv won't let me use voice search for google? I also can't use the Internet properly as google keeps trying to load a page when Itry to search?  Nothing to do with the internet connection as the tv says it's connected to my sky wifi. I have tried to update google cast on the play store, however I can't log into the play store as google isn't working. When trying to use the voice microphone to search "can't reach google at the moment". We have used Google before just fine, however, I updated the tv as it was prompting me to 'update', maybe this hasn't something to do with this?

please help!! Very frustrating!!

[Gary51]

I get the message “ google assistant is not ready!”
Have tried soft start, new batteries in remote, even resetting google account. Internet is ok as I can watch prime and YouTube but the voice search doesn’t work. Any ideas anyone

[Joe_Dohn]

Can you share the model number of your TV and the software version you're currently on? A quick step you can try is making sure the date & time settings are set correctly.

[austinince]

I’ve started to have Google Assistant problems. It was working fine, then assistant was unavailable. I uninstalled, then reinstalled the app and it started to function but only if you press the remote button. However the following day the hands free suddenly worked again!

Today the same thing but toggling on and off the bluetooth and selecting the remote’s software sprung voice activation back into action. It’s very funky and not in a good way!