Forum Blog ; [Educational ] Is Sony Listening to our TV Android Concerns

[johayne98]

To start on a positive note ; The good thing is with anything android is that Android is an open source Operating system and thus is relatively easier ( than competitors offerings) to develop and  update 

I would like to take the chance to instill some faith in the TV 

On this note I would like everyone who has purchased a SOny Smart/ Android TV to relax and breath deeply . I have heard a lot of bad reviews and comments regarding the Sony Android experience , which I feel is unjust 

I have personally had experience with other Smart TV platforms Tinzen , Web OS  ect .  The big difference here is that the other major competitors here use proprietary operating systems , 'what does this mean ?' I hear you ask 

For example  the proprietary 'Web OS ' platform has a small group ( dwindling )  of developers and only those developers will have the intricate knowlege of that operating system  .  . however Android on the other hand has developers all over the globe and is a very open and welcoming platform , many compaines use it , so there are more developers and more knowlege on this operating system .  can you count how many versions of Android have been  written vs Web OS /Tinzen 

I am literally stunned by the picture quality and the rich features and above all its potential features and am exited about what is in the pipeline 

 I am very glad I have purchased and choosing to stick with it . While  Android is less user friendly than the others , Android has a serious potential when it comes to functions , literally anything is possible 

What does concerns me is that the development team may/may not be listening and efficiently  deciphering to what issues we are facing 

In my experience  leading tech companies usually highly value user feedback as it helps identify demand , user needs and features required for technology to come . In fact many softwares are developed by feedback of testers and end users . So if we all chip in and make use of the set , then  in theory there will be more improvements/fixes down the line 

I dont hold much hope that Sony will release much information regarding future updates and fixes , however I believe we all should have faith in the TV and report concerns , knowing that Sony are more than capable of resolving them 

I do hope Sony will do a good job with improvement and tweaks down the line , it was a Fantastic decision to go Android  and not proprietary 

Disclaimer : I am not a Sony representative , I do however come from a Tech support role at a manufacturing firm and would like to share my perception ,  some knowledge and experience

 I will be posting my found bugs  concerns  ideas and tweaks  in the forums where hopefully Sony will be listening  

!

[Anonymous]

Hi there

Even though Sony may not read every post on these forums, they do take an active interest on current issues or ' hot topics'.  They may not respond, but everyones concerns about the current issues with the tvs are being heard - even though addressing them is on the slow side.

Sony does not release a proper timetable for future releases, simply because if they miss the deadline they get slammed

If there are major issues, one of the forum specialists/experts/moderators normally flags it with Sony for attention.

Cheers

[johayne98]

Thanks for your reply 

I suggest a specialists/experts/moderators/ developer makes a sticky threads here for : 

1. Bugs

2. Development Requests

Otherwise threads start going off on tangents