Double subtitles??? Bravia Core..

[D-Law81]

Why am I getting double subtitles when different languages are on the films on Bravia core..

 

[jumpsuit]

Hi @D-Law81 

This may sound like a silly question but have you tried watching anything else on Bravia Core?

[D-Law81]

I watched Ghostbusters for a little bit and with subtitles on work as it should do...

 

[D-Law81]

Have you or anyone else had the same problem with the bad boys 3 film ma and had the same subtitle happened when they spoke Mexican... Could it be something with the film? Is it worth you or somebody trying it and seeing if the same thing happens with and without subtitles on...?

[jumpsuit]

Hi @D-Law81 

I'm out of credits at the moment on Bravia Core (I spent my last one on Bullet Train 😁) but the fact that Ghostbusters worked correctly indicates there may well be a problem with the Bad Boys For Life file.

Any other members have any credits left to watch it?

[HannahEd01]

Hey D-Law81, my guess it's something to do with the film itself. But my recommendation is to contact Bravia Core support on this email: support-GB@sonypicturescore.com.