Bravia Core App - IMAX-DTS Sound issue

[garethparsons]

Hi All,

I have a Sony XR65A80J Television connected to a Sony STR-DN1080 A/V Receiver, and I am having trouble getting anything other than PCM 2.0 stereo sound from IMAX-dts films on the Bravia Core app. 

I can get DD+ from other apps. And even the menu of the Bravia Core app shows as DD.  However as soon as I start the film it flips into plain old PCM 2.0.

I’m getting 350Mbps + form the internet via a USB Ethernet dongle, so speed isnt an issue.  I have upgraded the HDMI cable to a High Speed Ethernet one to ensure its e-ARC capable. 

I have tried every setting on the amp, but to no avail.

Is this a bug with the App?  Or is something else up here?

Thanks in advance…

[HannahEd01]

Hey, try these settings on the amp: https://helpguide.sony.net/ha/strdn108/v1/en/contents/TP0001272308.htmlhttps://helpguide.sony.net/ha/strdn108/v1/en/contents/TP0001272308.html

[garethparsons]

Thank you for your suggestion - I hadn't seen this setting. But unfortunately it has made no difference. Its still receiving a PCM 2.0 feed, no DTS coming into the amp. 😥

[HannahEd01]

Hey garethparsons, just curious, are you able to get DTS from any other app?

[garethparsons]

Everything seems to be Dolby, these days, so no. This app and others will send Dolby Digital. Is there another app I can try that would use DTS? Thanks...

[HannahEd01]

Not sure, I would say contact Bravia Core support using this email: support-GB@sonypicturescore.com