49xe9005 picture artefacts

[Pompeyman66]

I have noticed red blotches appearing in areas where there should be black shadows. I have an example from the BBC McMafia series. Is this a problem with my picture settings?....this is taken with the set on standard at the factory default settings. Any ideas woud be much appreciated.

Distracting hairline!

[Sean_Mc]

Hi Pompeyman66,

Welcome to the Sony Community.

You can find more details on how to adjust the picture settings here.

Hope this helps!

Thanks,

Sean Mc

Adjusting the Picture setting 

[Pompeyman66]

Thanks for the response. I have tried adjusting the picture settings, but without a satisfactory outcome with this particular programme. (I will of course have another look using your link). I have not noticed the problem with other programmes, so I am curious whether it is an issue with this recording (viewed through SKyQ)  or a problem with the way my set displays this recording.

[Pascale_F]

Hi Pompeyman66,

It might be worth calling Sony Support about this to see what they suggest, on 0207 365 2810, or get in touch via the contact form here.

Thanks, 

Pascale_F

[Pompeyman66]

Thanks for the advice. I will try that.

Sent from my iPad