2015 Bravia Android TV Issues

[NickCo1979]

I thought I'd create a generic thread to cover off the issues being encountered on the 2015 Bravia Android TVs. I've listed my issues below with fixes / workarounds and responses from support. All comments and solutions welcome!

1) Hot Swap HDMI doesn't work - manifested by no input on HDMI channels 2, 3 and 4 on the KD-49X8305C. Workaround - reset the TV, either by holding down the remote power button for 5 seconds or by switching the TV off at the wall and then back on again. Further details on this thread: https://community.sony.co.uk/t5/televisions/kd-49x8305c-hdmi-2-3-4-inputs-not-working/td-p/1944435

2) HDD Recording doesn't work - error message states a system update is required but none is available when checking. Hopefully this will be fixed soon by a firmware update.

3) Netflix App doesn't work - this seems like the app has been deliberately disabled. So far a support case has only recommended that a factory reset be performed (took two days to get to that cracking piece of advice.....), with no improvement as a result. A temporary (albeit for advanced users only) workaround is provided by MikeLothian on this thread - https://community.sony.co.uk/t5/televisions/netflix-support-for-kd55x8509c-android-tv/td-p/1945360 

4) Sound lag and performance issues after the TV (KD-49X8305C) has been on standby for a while - manifested for me as stuttering and sound / picture sync issues in all apps (youtube, amazon instant video etc) and HDMI sources (PS4, seperate YouView box etc). Hopefully this will be fixed in a firmware update, at the moment workarounds involve either changing channels to get the sync to work or in my case having to turn the TV off and then on again at the socket.

As stated previously, all comments welcome. Personally I'm willing to give Sony a couple of weeks to fix this, but if it's not done soon I'll be sending my new TV back for a refund as it's not really fit for purpose.

[tcviper]

On the client (Your sony TV) ofcourse  

The server has no option for that

[tcviper]

The built in app uses Exoplayer, just like Plex does and that doesnt support AC3 or DTS right now in passthrough.

This needs to be enabled/fixed by Sony on their tv's.

[elraouk]

Thanks Tcviper - like I may have said...am new to PLEX! 

Was the promise of PLEX on an Android TV that made me switch over from having a low powered microserver and localised media players (Boxees) to building a high end server to pump media out to lightweight clients!

[Sdroid]

The built in player and kodiplays Dolby and dts just fine on my set

[elraouk]

Am going to try Kodi on the same files tonight I think.

[tcviper]

I tried Kodi just now on my TV, but i simply get 2.0 sound (PCM) from it through my HDMI cable to the receiver, so I have no idea how you can get DTS and AC3 working?

[NicolaiLarsen91]

If I disable "Local streaming" in PLEX, I simply get a "Your server is not
powerful enough for transcoding" on every single movie or episode I've
tried... O.o

[Sdroid]

Did you really went into the settings and enable passtrough for dolby and dts?

http://kodi.wiki/view/File:Settings_-_Audio_Output.png

[tcviper]

Ah, indeed... thx, i see it now.

[rocdefrost]

Since yesterday I am the (not yet) proud owner of a KDL65W855. Amonst others I have these two issues:

- I only receive SD tv channels, no HD. My cable provider (Ziggo in Utrechte the Netherlands) does provide HD (on my old tv, my tv in de bed room). Who can help me?

- I am not able to install apps in the Play Store. I have access to the store, see apps, click to install. Then they seem to install. An icon of the ap appears in the home screen but the ap does not work, when i click on it i end up in the app install screen of the Play Store of the app again. I do not see my Sony TV in the web version of the Play Store.

Thanks!