2015 Bravia Android TV google cast issue

[simeon.mcgri]

Hi

Google cast stoped working after latest software update. I tried to power reset and storage reset,but it didn't help.

The tv is connected to router via wire.  My PC and sony z3 can't find google cast 😞

Anyone?

[psp888]

I also have the same issue, casting not working!

I use this all the time, so annoyed!

[frogger38]

Sorry @Eban65 your English is so good I thought you were in the UK

My Swedish is not good, but I think you need this link http://www.sony.se/support/sv/contact

[Anonymous]

Hi all

In regards to 'cast' not working - this has been reported by various experts on these forums and Sony has confirmed this issue.  Engineers in Japan and Europe are now working to find a solution.

Will keep you all updated once more information is known.

Cheers

[Anonymous]

Hi all

As a small update - Sony is in contact with Google to resolve this, as it appears its a global issue and not just EU.  Its only a matter of time now - which is being addressed with urgency.

Cheers

[Risc0n]

---

@Quinnicus wrote:

Hi all

As a small update - Sony is in contact with Google to resolve this, as it appears its a global issue and not just EU.  Its only a matter of time now - which is being addressed with urgency.

Cheers

---

This is much better communication from Sony after months of silence. I hope you keep this up and good to see it is being treated as a priority.

[Eban65]

Any news from Sony / Google?  For me this is strange there is so litle information about the expected time to debug, fix and correct and expected time for us consumers to have an update.

[john.pringle]

Me too  not happy 

[stolsso98]

---

@Eban65 wrote:

Any news from Sony / Google?  For me this is strange there is so litle information about the expected time to debug, fix and correct and expected time for us consumers to have an update.

---

I totally agree.  It seems like Sony do not test the opdates before they are sendt out - amasing...

Hope we get more information soon

[Anonymous]

Hi all

Unfortunately many Sony staff do not work weekends, hence no updates until at least Monday.

Cheers

[Eban65]

I think it's not good enough to let the costumer wait.

There is something called overtime.

Ok it is like it is.

But still surprising a great global Japanese company do not see that the customer is the one paying the wages.

Unhappy customers do go elsewhere. 

At least a timeframe when solved and a apologise for the inconvenience should be on place on the support web place.