Lens SEL55F18Z registration problems

[valdis]

Hello photo friends and professionals!

I just bought a SEL55F18Z lens, I wanted to register it in my sony account, but I couldn't find this lens in the sony list. Where is the problem to register this photo glass? Isn't this a sony product? can this error be fixed? Thanks for the expected answers.

[TheGOAT]

Hey @valdis , you can try to enter the model number with "-" so it will be SEL-55F18Z, if it shows any error could you please upload a screenshot?