HDR AS30V stops recording video but continues recording sound

[nicksuth]

I've had the HDR AS30V for some time and use it when on motorcycle tours either fitted to helmet or on bike mount.

After a certain time (appears to be 20-30 mins) the video freezes then goes blank but the audio continues to record.

I use the RMLVR1 WiFi remote control strapped to my wrist to control stop/start recording but tried not using this but had same problem.

Any ideas ?

[Sean_Mc]

Hi Nick,

Welcome to the Sony Community.

I would recommend getting in touch with the Sony Support team here for further help regarding this issue.

Best wishes,

Sean 

[IamNic]

Hello @nicksuth,

does the camera become hot to touch, when you record a video for some time?

- Nic

[nicksuth]

No, maybe just warm when it'sin the waterproof case.

I use the camera either attached to my motorbike screen or HD Velcro to the crash helmet.

Now done a factory reset and reformat of card and will test again in the near future.

Nick