Xperia 5, last Xperia ever

[dinger]

My wife and me have been using Sony phones since their partnership with Ericsson and We have bought 14 Sony phones over the last 16 years, since 2003 and our first Sony Ericsson T230 to the most recent compacts - Z3, Z5 and XZ1.

We were satisfied with our Z5 and XZ1 but Z5 had some issues with proximity sensor and scratched camera lens (both my fault) and XZ1 had a broken screen (her fault) which was too expensive to repair/replace so I had to buy a new phone. And unfortunately – it was the latest addition to our Sony family – Xperia 5 will be our last Sony ever (My wife already chose S10+ over Xperia 1 or 5).

So, here are the reasons why we are ditching Sony after 16 years of using Sony/SonyEricsson phones:

1. Shorter warranty in our country: while all EU member states have a 2 year warranty – in my country (Croatia, which is also an EU member), it's only ONE year for the same phone. Why?

2. False advertising Xperia5 camera as the same as in Xperia1. I know Sony did not advertise it, but every online review of Xperia 5 states that it has the SAME camera as Xperia1. TechRadar and GsmArena even copy/pasted Xperia1 camera reviews because 'it was the same'.

3. Unable to resolve problem with Google phone missed call notifications for almost two months (or even longer on Xperia1). And don't blame it on Google. I paid 850 € to Sony for a Sony product which I cannot use like I should be able to. Not to mention I already had a serious trouble because of this issue - I did not answer an urgent call from my business partner! What should I say to him? 'sorry for the convenience, but you know, I just bought a 850€ phone which is not properly showing missed calls?'.

4. removing 3.5mm jack and giving us the USB adapter to use with classic 3.5mm jack headset supplied with phone which leads to unexpected problems.

5. unable to use headset and charge phone at the same time. No, I don't use it only for music, I use it to talk with clients while we work on something. And yes, EC270 is not compatible with Xperia5.

6. USB type C connector on both sides of the supplied cable which makes Xperia5 unable to connect to PC without additional adapter.

7. No wireless charging and usb type C connector on both sides makes me unable to charge phone while in a car, without using additional adapter.

8. Also unable to use Android Auto which requires usb connection.

9. Fingerprint sensor issues

10. stopping development and removing Sony native apps and replacing them with Google apps (or not replacing at all – like Radio app)

11. Idiotic translating and localization of the menus and unnecessary use of shortened words in a way no sane person would ever use it. I will post more about this in another topic.

12. I just found out today - my phone is DUAL SIM model which I never ordered and it was not mentioned anywhere on local dealers web shop: https://www.sancta-domenica.hr/komunikacije/mobiteli/mobitel-sony-xperia-5-black.html

[azzido]

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@JonHC wrote:

What difference have you seen between the cameras of the Xperia 1 and Xperia 5? The specs on Sony's website are identical for both models.

Did you not check to see if the Xperia 5 had a headphone socket or not before you ordered it?

Same question for wireless charging.

If you really wanted these features on a phone, surely you would have checked first before ordering, even if you were a loyal Sony customer.

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Xperia 5 uses different sensor and it doesn't have super slow motion 960fps recording. 

Hence it is not the same as Xprria 1. False advertising...sony should explicitely mention lack of this feature (like crossed out icon etc.)

[azzido]

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@Yekollu wrote:

1) Sony does not officially sell this phone in croatia. Check with your retailer. As per EU laws, 1 year warranty is for second hand goods

2) You should bring this with those websites and why is it Sony's fault

3) It is an Android bug. There is nothing that Sony or any OEM could do until Google fixes it. 

4) 5) 6) 7) 😎 Someone was lazy enough to not do their research before buying their phone. If you are lazy like this, your wife might choose someone else over you like she choose S10+

4) 5) 6) Is becoming the standard with every new Android phone

9) & 10) For once you have VALID ISSUES

11) I cannot comment on this, everything is fine in English and German
12) Sony's website for the respective countries clearly states if it is a single sim or a dual sim device. . Again you should bring this up with your retailer

Clearly you bought you did not do your research before buying the phone and you bought a device that was never made for your region. Man up, stop cribbing and own up your mistakes

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Indeed agree with you, he didn't do his research properly and thought sony ss selling reliable phones based on his experience from old past years and ended up with Sony...

If he did the research properly he would never buy a sony shone nowadays. I also made this mistake and ended up with Xperia 1. 

We just have to make sure to do better research and avoid making such mistakes in future. 

[azzido]

From my side I can add that the reason that is putting me off from sony is crappy software nowadays and constant removal of features / apps that I liked. 

With Xperia 1 it is not possible to select main home screen, such a regular option is not there... Main screen always have to be the left one. Why??? So stupid decision...

Then software treatment as for flagship device is horrible. Sometimes even low end xperia L received security update faster than 1. Low end xperia 10 can have 21:9 mode in main camera app but xperia 1 doesn't. They said Android 10 in December, it is January and still no Android 10 which is a shame.

Sony still does not listen to the users. People mention many issues, highlight crappy 4k video stabilization, crappy finger print sensor but it looks like those are hardware faults since sony wanted to cut the hardware costs and picked crappy cheap quality over better solutions (yes the fps in older xperias was working 1000% btter).

They do not want to listen to us us  this is why they are closing this forum and there will be no more dedicated forum for xperias. Only common one along with TVs etc. 

They do not share the changelogs and updates are mostly just copy paste of google security patches. They do not communicate with clients. And still using inferior cameras in phones because they sell the best sensors to the competition. This is why you find best sony cameras in other brands but not in xperias. 

I doubt they want to change all of it in the future. Everyone can have its own opinion but due to above I am most likely to switch the brand after depressing Xperia 1 treatment too.