5 ii bluetooth keeps disconnecting

[Lordster2]

When getting in my car my 5 ii bluetooth keeps disconnecting then connecting about 10 times before it finally settles down. It's extremely annoying especially when you are trying to make a call! Any ideas how to stop this?

[Uliwooly]

@Lordster2 

just to clarify, you only get this connectivity issue with your car?

[Lordster2]

Hi, yes but I haven't connected via Bluetooth to anything else.  My works phone which is a Samsung connects to the car fine as does my XZ Premium

[Uliwooly]

@Lordster2 

could you try something basic, forget your car, settings > bluetooth > find your car > forget > then pair again, see if that helps. 

[EMS_MO72]

You can also try to clear cache and data and force stop the Bluetooth on your phone and try again , go to settings> apps & notifications> 3 dots on top right > show system> Bluetooth> storage > clear cache > clear data> press the back button> force stop.

[dalogan98]

I'm having the same problem with my Sony Xperia 5 running Android 11 where the bluetooth keeps disconnecting then reconnecting. Today it did it 4 times on a 15 minute journey. Car Is a Ford Focus running sync3. I've already tried to un-pair the phone the re-pair but that hasn't helped. I've also tried clearing the cache to no avail.  This has been happening since I did 2 or 3 recent android updates. I've suspected that Ford Sync3 might be the cause as I'd done an update on the car at the same time so as my car was in the dealership for another unrelated issue I've added this problem to the issues for them to investigate.

[EMS_MO72]

Well, they said there will be firmware updates to rectify the Bluetooth issues that happened after the last updates. I think some of them are released to some devices and the issue was resolved.

[dalogan98]

Ford found an update today for bluetooth & I've just got back from a 15 min drive & it disconnected once. ☹️

On the brighter side (hopefully) Sony have emailed me back today to say they are aware of an issue with bluetooth following recent Android 11 updates & a further update is due either in April or May.

Dave

[Lordster2]

I've had an 86mb  update on my phone today so I'll see if it does the job on the way to work tomorrow and let you know

[Tizer1]

If you have a Ford with Sync 3 then I think it is a Ford problem, not a Sony one. The same thing happened to me when I did the last Sync update and I have a XZ1C that I have kept on Android 8 so it hasn't been updated for a few years. A few other people on a Ford car forum had the same problem and none of them had Sony phones.