Xperia 10iv

[Oldjoeclark]

Bought phone in February. Overnight it just stopped charging by mains or power bank via a usb. Have tried many combinations of lead and plug. Bought brand new. Still no joy. However, it will charge using a random C-to-C charger. Have reset phone, installed all updates, cleaned port. Nothing 

Was working perfectly the day before on usb mains, power bank and pc hook up. What is going on.

[EMS_MO72]

Hi @Oldjoeclark 

If the phone is charging fine with one cable and the other, so it could be a compatibility issue. It's better to test the phone with one of Sony chargers to be able to tell where's the issue coming from.

For example, this model is a bundled charger (charger and cable bundle) XQZ-UC1.