Xperia 10 jus died

[JimmyBoy1]

My Sony phone just died while I was using it and I can't get it to work again.  I have tried holding down the volume up and power button - nothing.  I tried holding the volume down button - nothing.  Anyone have any ideas please?

It is charged.

[Lord_viridis]

Completely dead, get it to the place of purchase for warranty repair (assuming UK user)

Or contact Sony service for a direct device assessment and repair.

[EMS_MO72]

Hi there,

Try the troubleshooting steps here.

If that didn't work, you will need to contact Sony to arrange a repair service for your device.