Black screen in call

[Dando80]

Translation via Google Translate:

  Hello everyone, the screen of my xz2 compact once on two during a call becomes black, thus blocking any attempt to handle the call .. S implants there and resolves only when the other end ends the blessed phone call! I have already done a hard reset but the situation remains the same, outrageous for a cell phone that first of all should guarantee phone calls! Advice in this regard or delivery of fast speed assistance? Thank you

 Salve a tutti, lo schermo del mio xz2 compact una volta su due durante una chiamata diventa nero, bloccando così ogni tentativo di gestire la chiamata.. S impianta lì e di risolve solo quando dall altra parte termina la benedetta telefonata! Ho già provveduto ad hard reset ma la situazione resta la stessa, scandaloso per un cellulare che prima di tutto dovrebbe garantire telefonate! Consigli a riguardo o parto di assistenza veloce veloce? Grazie

[Samsung63]

Install a third-party dailer and every thing will work fine .

Please let me know if it works for you to 

[Комерс]

В связном, после проверки устройства сказали что все хорошо, но проблема осталась

In a connected, after checking the device said that everything is fine, but the problem remained

GT
 

[monfreresam]

Hello, I have the same problem, I had a hope to finally find a good Sony smartphone, I bought the "Ray" "z3 compact" "xz", the "xz2 compact" will be my last Sony if you do not do not find a solution quickly. The camera bug regularly too 😣

And I still have not received the ps4 you promised me

[Strampke]

To whom are you complaining?

Goto Support on your phone and contact Local Support.

They will shurely help you.

[monfreresam]

Thank you

[Samsung63]

Nice job Sony. I thought that after the update you would fix the the problem 

But it seems that you have updated crap. The screen still vote black during calls . So I still need a third party dailer to make it work properly .