XA1 Ultra - Your Device Has Failed Verification And Will Not Work Properly - Fault

[SmileTeam]

Hi,

I have not used my phone for a couple of months. It was working perfectly when I last used it. When I try and switch it on I get the above-mentioned error message along with a message that says Your device will be powered off in 5 seconds.

Any ideas on how to get the phone working properly again?

Thanks.

[EMS_MO72]

Hi there,

Try to perform software repair by the Xperia Companion on the device, you can install it from here

And check this video for the instructions.

[SmileTeam]

Thank you for your assistance. I will try and see if I can get it working.

[SmileTeam]

Hi.

I downloaded the software but when I click on the video link to view the instructions it says that the video is not available.

Please help.

Thanks.

[Strampke]

Hi @SmileTeam 

Have a look at the XA1 Ultra pages where you will find what you're looking for and a lot more.

[EMS_MO72]

Hi @SmileTeam

You can check this link for the software repair instructions instead of the video