SONY LINK BUDS S Left battery drain

[gaguest]

Hi

Is there any further developments on this issue? Right earbud is fine but left power drains in 25 minutes. I’ve read and done everything I’ve seen to sort but to no avail and Sony doesn’t seem bothered…I was goner buy the XM5 overheard earphones but to be honest I may well buy Bose now as I’m disappointed with Sony’s reaction or lack of to this issue!

Cheers

Gaz

[SatoruGojo]

@gaguest did you reset and initialize the headset change the charger?

[gaguest]

Yes done both of those….. still the same the left earbud hits zero per cent within 25 minutes while the right earbuds is still 95 per cent fully charged. First time a Sony product has let me down  in thirty five years!

[SatoruGojo]

You better contact the support team in that case @gaguest