WF-1000XM5 NOT LISTING ON PC

[Oddkin]

I recently bought the WF-1000XM5's and am failing to pair them with my computer (windows 11). I've confirmed the Bluetooth supports 5.2 and I've tired both multi point and pairing using the button on the back of the charging case. I've run out of ideas, any thoughts?

[HannahEd01]

Hi Oddkin, did you try deleting the pairing info then following the steps here?