HT-SF2000

[Crisp01]

Hi,

I have a HT-SF2000 Soundbar that constantly fails to output sound through the tv ARC HDMI. I have to reset the device to get it to work again. Are there any solutions out there?

HT-SF2000

[Griffin_door]

That's annoying, have you tried using a different HDMI cable/optical to confirm this?

Also make sure that your TV is on the latest software version and enable the ARC options on the TV itself.

If this is a recent issue and it was working fine before, then resetting it to the factory settings wont harm, check pg 49 on here:

https://www.sony.com/electronics/support/res/manuals/3210/32108061M.pdf

If you've already done so then you might wanna contact Sony directly.

[Crisp01]

Hi,

I have changed the HDMI and reset the unit! Am now talking to Sony.

thanks for your reply.

[HannahEd01]

@Crisp01, please let us know how it goes with Sony support. 

[Crisp01]

Hi,

have received a whole load of questions which I have replied. Waiting for a response.