@Anonymous
Further info for people testing the firmware:
1) I have discovered that the screen format pop up problem can be cleared or at least very much reduced in frequency if I power cycle the TV. But it returns or gets more frequent as the TV is used over a period of time requiring another power reset.
2) I too, have now suffered the blank screen but with sound problem described by others in this thread at which point the system becomes so unresponsive it has to be power cycled by unplugging as the 'hold the standby button' method will not respond.
i strongly recommend that those testing ensure that the test models are left permanently powered in the lab as these issues seem to progress after periods of use and exercising the operating system. If the sets are reset or de-powered after a period of testing time the issues may not become apparent. This might be why issues crept past the testing.
A nice feature to consider would be the ability to back up our customisations to a USB stick so we can restore them after a factory reset that seems to be needed after firmware updates. I have taken to recording my tweaks on a spreadsheet. Of course then we have to re-install apps etc. So save downloaded apps to the stick also.
I am of the opinion that if support teams work together with us on this forum and resolve reported issues the sets could become the true 'flagship' models Sony hoped for but at the moment they are just an embarrassment to the company. I have just had a notification from the Support app that casting issue is a temporary problem being worked on. The stability of the system is a big showstopper for people who want a reliable entertainment device. I have a 6 year old Sony in my bedroom which has never once 'glitched' and in some respect this is why I changed my primary TV from Panasonic to Sony. I'd like to be patient with Sony and not return my TV as it could become a 'Great TV' when problems are resolved. However it would be good if we could get some assurance from Sony about follow up support after the model goes out of production and / or compensation for all the inconvenience they keep apologising for. Basically what I am saying when all the teething troubles are gone and they launch the 'perfect' 2016 model, we should get a free swap out for our contribution to the design. I am lucky there is no one in my household pressuring me to return it for a competitor's model, but it has got to meet advertised specification and be fit for purpose within a few months. The step to running a TV on an operating system designed for a mobile phone might have been one step to far too soon.
Product is is Sony 2015 KDL 43W805C Android TV, UK Model with YouView, purchased Sept 2015.
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