Share your experience!
Hi,
In September I bought Sony XR-55X90J and installed a cam card in the cam module. A day after I got artifacts and picture distortion on almost all channels (I got around 50)
I contacted Sony support and after a couple of days with factory reset and discussion about my cam card, Sony suppott suggested I wait for a specific firmware update for my TV only that should solve my problem. I waited 10 days and contacted Sony support for an update. Answer was I should use the HD app that came with the latest firmware update. I checked and this firmware was only for Germany. I called Sony and told them. They would call me back. In the meantime I contacted seller and told about the problem, and they suggested to return the TV and get my money back.
I called seller and told them if I could get a replacement of the same TV, and they said yes.
A week later I got my replacement - a brand new TV.
I installed the CAM card reader and 2 days later same problems with the new TV. I called my TV provider end they sent me a new card and reader. Same problem.
I was very frustrated and my conclusion was that this TV model have issues with CAM.
I ordered a set top box from my provider - and guess what.....no problems. So now I am 100 % sure this model have issues with CAM. I can see that other users have the same issue in this forum. Sony must do something about it and fix it. Thank you
Solved! Go to Solution.
Naznačite sviđanje na Facebooku
Pretplatite se na YouTubeu