Hi everyone,

First time here. Recent owner of the Sony A8 55 inch OLED Android TV. Brilliant TV so far.

I am having trouble getting audio out from the HDMI 3 eARC /ARC port. It works perfectly from the TV speakers.

My setup is simple. I have connected the HDMI 3 port to a Denon X3300W AV receiver which is HDCP2 compliant and also has a ARC compatible port out. I have connected rest of my devices namely Apple TV 4K and Fire TV stick 4K to Denon.

I have looked inside the settings of both the TV and AVR and ensured HDMI control is on. I have also disconnected the hdmi on either sides after turning off the sets for one minute and reconnected as per the troubleshooting guide. Still every time I switch on Netflix or Amazon Prime on the TV I don't get any audio through AVR though it is set to receive TV audio.

Interestingly I had a Sony AG8 which was delivered by mistake from the seller which I used for about 4 days. The ARC worked perfect from day one on that set.

Could someone help please? Thanks