Hi,

I have Sony KDL-43W756 TV. Yesterday I did TV update on Android 6 via USB. Installation went pretty good. It did 100%. After that TV should restart and installation should be done.

But it did not happened. Screen gone dark and LED diode on TV started blinking orange and green. After maybe 10 minutes TV turned off. I waited for next 10 minutes if it turn on to complete installation. But it did not. So I turned TV on manually. After that TV screen was still dark and LED diode was still blinking orange and green = TV did not work.

After that I called on Sony call support. They told me that I am not first who has this issue and that they know about this problem since yesterday (really? they know about it and do not warn anybody on their site?). With help of Sony call support we did factory settings - did not help. But after factory settings I can hear TV's introductory sound. But screen is still dark and LED diode stil blink orange and green.

Sony call support told me that they are working on it. When they will solve this issue they well contact me. But I think that you guys will know how to fix this problem sooner than Sony support in Slovakia. I would like to ask you for help. If anybody know how to fix this problem please let me know.

Does anybody have the same issue? Write about it right here. We could help each other.

Thanks a lot,

David