WH-1000XM5 Headphones and 360 Reality Audio

[RonnieA]

Hi all, just purchased the XM5's and keen to trial 360 Reality Audio. I'm already an Amazon Music User but when I use the Sound Connect App and the 360 Audio set up Amazon Music isn't listed as one of the compatible apps yet Sony say that it is. Anyone had a similar issue or am I getting it completely wrong and listening to Amazon Music on the XM5's will automatically use 360 Reality Audio?

[SatoruGojo]

@RonnieA Did you follow these steps How to optimise apps (360 Reality Audio Is it not showing on the list?

[RonnieA]

Thanks.  Yes that's the process I followed and Amazon Music isn't listed

[RonnieA]

Switched on 360 Reality Audio within the Amazon Music app but unsure if it is actually working as I can't really tell the difference compared with it off

[SatoruGojo]

@RonnieA make sure to Analyse the shape of your ears as well