Vaio will not boot up

[stewsy]

Can anyone help me, press the on button on my laptop and the three green lights near the on/off button stay on and nothing else happens. The hard drive light goes on then clicks off after 10 secs. Please help

[rich912]

Hi stewsy and welcome to Club Vaio.

This could be caused by any number of things but if you let us know your Vaio model it may help to narrow down the problem to known issues.

[Olivierbicep]

Hi,
I have a similar problem to this
the 3 Leds (Power and Battery1 and 2) are constantly lit on my vaio PCG-GRX316G and it will not start up.
The only way to get rid of the lights are to pull the Battery out.

Please can you help.

Thanks

[Blencogo]

Hi Olivierbicep and welcome to Club Vaio.

This is a known problem with some GRX Vaios. The second memory slot can have a bad solder joint to the main board and this causes the problem.

To see if this is in fact your problem, try removing the memory module from the second slot and then try to boot.

If your Vaio works with just memory in the No 1 slot, come back here as I'm sure someone may know a repairer who is prepared to fix it.



EDIT: LOOK HERE to see how to remove the memory module.

[Blencogo]

Oliverbicep,

It's usually the one nearest the BACK that you need to remove.

[Olivierbicep]

Thanks Blencogo,

I had trouble replying you yesterday.
I tried what you said but it didn't work. I even tried with no memory connected but still no joy. I managed to get through to Vaio technical support and after a few failed tests they suggested a replacement motherboard. Have you got any other suggestions?

Thanks.

[Blencogo]

Are you stll within your warranty period? If so get Sony to replace the motherboard which will fix the problem.

If you are no longer within warranty, a replacement motherboard is likely to cost as much as a new laptop. I still think it is probably the memory connection and you may like to try and find a local qualified repairer to have a look at it.

[rich912]

Hi Olivierbicep,

I have a feeling that Blencogo is probably correct with his diagnosis, but you need to persist further with swapping memory modules.

Trying to boot with no memory installed will not work. Remove all modules (chips) and then try a single module in each slot (in all possible permutations).

You could also try applying slight pressure against the module and its slot (a small piece of thin card placed between the module and compartment door will achieve this).

If you can then boot I suggest you contact Bruce Benson for a memory slot repair.