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I have a Sony Vaio fit 15 (SVF15A1C5E) and recently it will no longer hold a charge and it will be stuck at 0% plugged in charging. Vaio care told me that the battery health was critical. I opened CMD to check the health of the battery by using this command: powercfg /batteryreport
In the report I could see that the maximum charge capacity was well bellow the original max charge. (it was at 440 mwh)
So I decided that I should replace the battery with a new one.
I bought a new genuine battery and installed it.
The problem starts to get a bit weird now...
I installed the battery and I plugged in the laptop and turned it on.
It was stuck at 25% plugged in charging and battery health critical.
The next day.
I entered the bios and reset to default settings and then enabled then disabled battery care.
It charged to 100% and I thought the problem was solved...
Vaio care still said health was critical.
I disconnected the ac and the vaio happily ran on battery power.
When it eventually got to around 50% it suddenly dropped in battery percentage to 7%
I plugged it in and it got stuck to 25% again.
I unplugged it and it held its charge for a good amount of time.
When it got to 23% I plugged it back in.
It charged to 24% then got stuck.
I unplugged and let it eventually drop to 22%
I plugged it back in and then it charged then got stuck at 23%
The next day I plug it in while it's off for a few hours.
I unplug it then turn it on.
While it boots up
The power light is green.
The charge light is off.
And hard-drive light is on.
All seems good...
Until a second later (vaio is still starting up)
The power and charge light start to pulse with each other.
I thought maybe the battery was low so I plugged it in.
The charge got stuck again.
I unplugged and it was fine and the health was excellent.
I preformed another health report and in the report at 2:10 pm it said the battery was changed (when it wasn't) and it didn't show any charge capacity. (Maybe the battery disconnected it's self from the laptop?)
Then a few minutes later in the report it said the battery was changed again and it showed a charge capacity.
I did some research and I found some one with a battery problem and he said that the battery just needed to be re-seated.
Today (time of typing) I decided to:
Remove the battery
Hold the power button
Re install the battery
Press the battery off/reset button.
Plug in and charge for around 1 to 2 hours.
I unplugged and turned on.
The above happened again.
While it boots up
The power light is green.
The charge light is off.
And hard-drive light is on.
All seems good...
Until a second later (vaio is still starting up)
The power and charge light start to pulse with each other.
I plugged it in and it got stuck at 8% plugged in charging.
I unplugged.
Power and charge light pulse.
Plug back in.
Charges to 9% plugged in charging and gets stuck.
I unplug again.
The power and charge light pulse.
I plug back in gets to 10% plugged in charging and gets stuck.
This repeats until I get to 13% plugged in charging.
It won't go beyond 13% now and if I unplug the laptop.
The power and charge light pulse together.
The laptop holds its charge.
Vaio care says health is excellent.
I have no idea what is going on any more.
Sorry for all the reading.
Please help if you can.
Here's a link to the battery report. (I don't know if it will work, it works for me though)
content://gmail-ls/aaron.leth13@gmail.com/messages/1448/attachments/0.1/BEST/false
UPDATE:
When I unplug the power and charge light no longer pulse and it holds its charge.
It charged to 14% now.
It got stuck at 14% 😧
Solved! Go to Solution.
I found out that the battery was a fake. So its probably not properly compatible or bad quality.
Update: I charged it for a few hours until the charge lights went out, indicating that the battery is at 100%. I turned on the laptop when plugged in and it was at 100%.
Great!
But the milisecond I unplugged the charger, the laptop turned off instantly. Like, it cut off.
I plugged it back in and turned it back on and then Vaio Care notified me that the battery health is critical.
Update 2:
I got another new battery and it seems to work perfectly.
Just one problem...
Vaio care still says the health is critical.
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