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TX1XP Crashing on sudden movement

sierraromeo
Visitor

TX1XP Crashing on sudden movement

Hi

My 3 month old TX1 has recently started crashing (blue screen or sometimes just freezing) when subjected to even a light movement.

I have perfomed a system recovery and re-instated the laptop to its facory settings but the problem remains.

i normally use the laptop on a flat surface but occasional when travelling I use it on my lap. When subjected to a sudden movement the laptop sometimes just freezes.

Any help appreciated

SR

2 REPLIES 2
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kee-lo_
Member

Could be a few things

1 - loose RAM, might be worth checking they're clicked in to their slots.

2 - loose hard disk needle - the arm moves slightly during moving and could cause a scratch.

In both cases I'd have a word with VAIO-Link

sierraromeo
Visitor

Thanks for this.

it definitely a hardware problem.

Called sony and awaiting their engineer call-out

SR