DVD-RAM MAT*****A UJ8A7AS

[jabieron]

Hi, my pc does not detect DVD drive.

In System Manager I see: "Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)

The name of the object has not been found""

Is there a solution?

Thank you

My PC Sony SVS13A1C5E

[Marino.Manolo]

The simplest solution is a USB External Player, but you can also try an OS reset. Difficult to guide you to a different solution when hardware is involved.

[Blencogo]

Try deleting the Upperfilters and the Lowerfilters which are often corrupted and cause error code 39.

Follow the instructions carefully in this link

https://www.drivereasy.com/knowledge/how-to-fix-cd-or-dvd-drive-issue-with-error-code-39/

Good Luck!

[HannahEd01]

Hey jabieron, If the steps the users above me mentioned didn't work, and since there are no more drivers online, I recommend sending it to Sony's authorised service centre.