Subtitles are not available on Sony Bravia Netflix App

[onahshon]

Hi

I own a Sony Bravia TV and installed a Netflix app.

I have a problem with the subtitles: In all other Netflix apps I use (on iphone, android, web, Xbox) I can easly select Hebrew subtitles for all shows.

In my Sony Bravia Netflix app I can only add English and Polish subs... 

Can this be fixed please?

Thanks!

[Sean_Mc]

Hi there,

Welcome to the Sony Community.

Can you let me know the full model number of your TV?

Best wishes,

Sean Mc

[onahshon]

KDL-50W656A

thanks!

[onahshon]

Hi

my model is KDL-50W656A

Please advise

[Sean_Mc]

Hi again, 

Thanks for the information.

If the subtitles are in the wrong language, it typically points to an issue with the settings on your profile or device.  I would therefore recommend going to the Account section of the Netflix website for further help.

Best wishes,

Sean Mc

[onahshon]

It's not a Netflix profile issue. My profile is set for hebrew and is working well in all other Netflix apps running on any type of device (web, iphone, andriod, XBOX)

this is a problem wich only occurs on my Sony Bravia Netflix app:

Hebrew titles are simply not avilable - I can get  only Polish and English. I know that many other languages are availbale on Netflix servers because I see them my other devices. 

Can you please check and fix the Sony Bravia Netflix so that ALL languages will be available - including hebrew?

Thanks

[Sean_Mc]

I would recommend getting in touch with the support team here for further assistance. 

Best wishes,

Sean Mc