Netflix problem on KDL50W829

[Pieeater73]

Hi

I've had this telly for a few weeks now and in the last few days, Netflix doesn't work.

I just get the message "Netflix has encountered an error"

Has anyone had the same issues?

Thanks

[Anonymous]

Hi there

These types of problems normally is at your internet connection or ISP.  But lets go through the following:

• Ensure that you have the latest firmware installed.
• Are you able to use other applications on the TV (ie iPlayer/YouTube etc?)
• Try signing out of Netflix - and logging back in again (instructions : HERE)
• All else fails, try a factory reset of the TV.
• Check your ISPs forums to see if others are having problems.

Hopefully one or more of these helps

Cheers