KDL-55HX853

[Gforrow69]

Hi,

Hopefully someone can help here.  I have had the above tv for a while now, since it was the current model in fact.

I have just subscribed to Amazon Prime, so thought I would be able to get it on the tv, but struggling at the moment.

If I select anything that involves the internet, it says I need to register the tv, and gives me a website and a code.  Unfortunately the website no longer exists.

So what can I do?  The tv is registered within the Sony web pages, from this account in fact.

So can I get an Amazon app on my tv?  How do I get things working?  Netflix and Iplayer seem to work, but not Amazon video for instance?

Cheers for any input.

Gary

[Anonymous]

Hi there

Try going to:

https://account.sonyentertainmentnetwork.com/login.action

In the settings of the TV, you should see a button to either enable/disable Amazon Instant Video.

However for Amazon Prime, your TV is not in their compatiblity list:

https://www.amazon.co.uk/gp/video/ontv/devices

Cheers