kdl 42 w653 a remote control problems

[19martin2012]

The problems arise around the  

options

home

guide and ifo buttons

when I press these buttons  the light on base of tv interacts with remote but dosen't operate the requested programme

the only way I can access these functions is to press the  I manual button and open them from there and even then the options button gives me an unavailable notification .

any ideas what im doing wrong ?

Thanks for any help

[Anonymous · Accepted solution]

Hi there

Best guess is a faulty remote control.  Doesnt hurt to change the batteries though first. 

You might want to consider contacting Sony Support on this : HERE

Cheers