KDL-32WD756 - screen freezing

[Andrewmorris197]

I've got an issue with my TV just occurred tonight - when playing back both YouTube and MP4/AVI files, the screen is freezing, but oddly the sounds continues as normal.

Any ideas how to fix this? Thanks in advance.

[Joe_Dohn]

Does that happen on the latest software version?

[Andrewmorris197]

to my knowledge the software is up to date

[Joe_Dohn]

You can check using the guide in the link, but if it is already on the latest, try and refresh the apps under Network settings.

[Andrewmorris197]

 It seems to have resolved itself now, I will update on here if there's any change.

Thanks for the response.