KD55XE7002 - audio stutter on Netflix via ARC

[BlueOval]

Hi all,

Need some advice please, my XE70 is connected to my Sony AV receiver via HDMI (have tried two cables) on the ARC port.

I've not had the TV long, and everything was ok at first, but I've recently noticed that when watching content on Netflix, I'm getting a small audio "stutter" in the signal every so often. When it happens the receiver flashes up with "Dolby Digital", which indicates there's been an interuption to the signal.

As I say, I've tried two cables. The receiver has no problems when taking a feed from the TiVo box etc. Any ideas guys? I suspect it may have something to do with the recent software update which "fixes a lip sync issue with external audio devices"?

[Anonymous]

Hi there,

Have you tried a factory reset?

Best wishes,

M