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KD-49XE7002

profile.country.GB.title
LeighIreland
Explorer
Explorer
May 2018
May 2018

KD-49XE7002

Morning. Yesterday i tried to turn on my tv. It turns on with the Sony logo but then just goes to backlight. Nothing on the remote works. I've tried disconnecting everything but still does the same? Tried a power reset too to no avail. Any suggestions please?

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profile.country.GB.title
LeighIreland
Explorer
Explorer
May 2018
May 2018

Anybody know of any fixes?

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profile.country.GB.title
Mick_D
Moderator
May 2018
May 2018

Hi @LeighIrelend

 

Have you tried a factory reset? Have a look at this video that guides you through the process.

 

Cheers

Mick

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profile.country.GB.title
LeighIreland
Explorer
Explorer
May 2018
May 2018

I've tried doing a factory reset Mick, but it hasn't fixed the problem unfortunately. Thanks for the info though

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