cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Join now - be part of our community!

HELP!

SOLVED
Go to solution
profile.country.en_GB.title
Despairing
Visitor
May 2013
May 2013

HELP!

I have a KDL 40HX753 and cannot connect to the internet. It is supposed to have inbuilt wifi (which was why I bought it) but it will not connect internally (with it's own Wifi) or externally via my router. It refuses to recognise my router and asks for a pin number which bears no resemblence to anything written on the device, despite having had no difficulty connecting it wirelessly to my computer. The book is no use, the sony webbsite doesn't help and I'm hoping that SOMEBODY somewhere might be able to help me. Please.....

0 Kudos
Reply
1 ACCEPTED SOLUTION

Accepted Solutions
profile.country.en_GB.title
Catmambo
Contributor
Contributor
May 2013
May 2013

Hi


First try updating the firmware either via connecting via Ethernet to the router or sownloading the new version onto USB and flashing it.


http://www.sony.co.uk/support/en/product/KDL-40HX753/downloads/AZ3EUA_1910


Then try running a factory reset and see if it connects then. Can also try turning off your WEP/WPA code ( bear in mind these are case sensitive anyway) and see if that makes a difference....


Hope this helps

View solution in original post

0 Kudos
Reply
1 REPLY 1
profile.country.en_GB.title
Catmambo
Contributor
Contributor
May 2013
May 2013

Hi


First try updating the firmware either via connecting via Ethernet to the router or sownloading the new version onto USB and flashing it.


http://www.sony.co.uk/support/en/product/KDL-40HX753/downloads/AZ3EUA_1910


Then try running a factory reset and see if it connects then. Can also try turning off your WEP/WPA code ( bear in mind these are case sensitive anyway) and see if that makes a difference....


Hope this helps

0 Kudos
Reply
1870904posts