Firmware v8.204 - Kdl-49wd751

[Steveve]

Hi, since the latest firmware release v8.204 was applied to my tv I have lost the ability to play Netflix titles in 5.1 sound. I can only playback in 2.0. Other apps and free view playback 5.1 fine.

anyone else have a problem?

thanks

[Anonymous]

Hi there

Thus far, no one else has complained about this issue.  When playing Netflix content, is the audio definately set to 5.1? 

Similar to this:

[Steveve]

Hello,

when end I go into Netflix via the tv app there is no 5.1 audio to select on any title.  Interestingly, comparing to your screen print I get options for Brazilian Portuguese, English, english audio description, French and Polish and Spanish.

if I cast Netflix from my tablet I get 5.1 sound fine

if I watch amazon or freeview on the tv I get 5.1 fine

the issue is local to the Netflix app on the tv and. Only since the last software update was applied.

thanks

Steve

[Anonymous]

Hi there

Have you tried doing a 'live chat' with Netflix?  As there is no 5.1 on any title within the app, this is suggesting that the Netflix app is the problem (just a guess though).

Cheers