Cannot do factory reset - no physical buttons on TV

[Chrisbii]

Hi

I am trying to update my kdl 502828b and need to do a factory reset.

The anual says I should hold the up button on the remote and press the power button *on the tv*

But the thing is, there are no physical buttons on my tv.

Is there any other way to do a complete factory reset?

[Anonymous]

Hi there

There are physical buttons on your TV.  See:

http://pdf.crse.com/manuals/14HE468111/EN/c_t_side.html

However, you can factory reset this way too:

1. Press the HOME button, then select [Settings].

2. Select [System Settings] → [General Set-up] → [Factory Settings] → [Yes] → [Yes].

   After completing this process, the initial set-up screen is displayed.

Cheers