Bravia KDL-32CX523 software update doesn't work

[donbradbury]

Tried several times, both direct from the screen prompt and also via the TV menus, The TV goes away and thinks a minute, then simply repeats the update offer. Switching the prompt to 'Later' is the only way out. What am I doing wrong? I know my Homeplug link is OK as I can use iPlayer. Any clues?

Don

[Anonymous]

Hi there

I think your TV has got itself into a loop.  I would probably do a factory reset to clear anything, and then apply the update again.  Baring in mind that a factory reset will loose all settings (ie, picture/network etc), So maybe write them down before hand.

Hope that helps.

[donbradbury]

>Baring in mind that a factory reset will loose all settings

Oh great! Think I'll just switch updates off altogether in that case. They don't generally amount to much anyway, and that probably beats having to switch to 'later' at every switch-on. That'd drive the wife wild <g>.

Thanks,

Don

[donbradbury · Accepted solution]

To hopefully complete this story:  I DID switch off auto software update in the Sony Setup menu. That got rid of the u/d nag screen nicely, but I thought I'd just try a manual software update from the menu options once again to see if that had made any difference. It did! Software u/d went smoothly, so I switched the auto update prompt back on again, and so far that seems to be responding normally as well.

Moral? Don't rush into doing a full system reset. It may not be necessary. Personally, I'd made so many adjustments to system setup that I was reluctant to reset the lot.

Thanks for the suggestion though.

Don