Apps do not run until I run "refresh internet content" - KDL-32WD751

[JimboEd]

The TV connects to the internet fine. I have setup the DNS to 8.8.8.8 and 8.8.4.4. However, the apps will not run until I run "refresh internet content" after initial power on. I took the TV to the store I purchased it from and the apps run without needing to run "refresh internet content". Can I make a settings change to the TV or my router which will allow the apps to run without this annoying step.

I use a static IP address for the TV and have the router also use the same DNS settings. None of that made any difference.

Thanks in advance

[JimboEd]

Have you looked at 

https://community.sony.co.uk/t5/other-tvs/bbc-iplayer-not-working-brand-new-tv/m-p/2236487#M47005

This has the symptoms of your problem and the thread is shown as solved.

Hope this works for you too.

Jim

[Joe_Dohn]

@JimboEd Glad to hear the issue is resolved for you!

@Mattielulu

If neither of the threads (this one, or the one just mentioned) solve your issue, try creating a new thread so that people don't get confused and you can get the help you need directly.

Hope this helps!

- JD