Sony WH-1000XM4 losing bluetooth connection using Windows 11

[dannyufcfan]

Hi, this board is horrible for search, so sorry if this has a thread somewhere.

I bought these headphones about a month ago and I mainly use them with my windows laptop. However, the connection is awful. It drops out frequently, Sometimes not reconnecting, at all. I've tried every step I can find online. The last thing I tried was turning on 'prioritise connection' in the app.The headphones work perfect with ios.

Windows bluetooth worked fine with my last headphones.

Any help would be appreciated. Thank you.

 

[TheMaze]

Hey @dannyufcfan 

Please, make sure that the firmware of your headset is up-to-date: https://www.sony.co.uk/electronics/support/wireless-headphones-bluetooth-headphones/wh-1000xm4/softw...