Sony loses playstation 5

[Unsworthc]

My playstation went in for repair, phoned to get an update after not hearing anything for 3 weeks. Was told they had sent out a new one. 

Tracking number says there as been 2 attempts deliveries. I have been in, no one as called or left a card so it got sent back to playstation. It has never been see since.  Playstation support just keep telling me they need to locate the parcel. 

Not my problem. 6 weeks later and still no nearer closer to getting it back. 

What can i do?  Who can I speak to?

Anyone had any similar problems. 

[Sean_Mc]

Hi there,

This is the Community for Sony Electronics and Mobiles. For further assistance you will need to get in touch with the Sony PlayStation team via their support here or on Twitter @AskPS_UK.

Best wishes,

Sean